Hotel Cailler & Bains De La Gruyere, Charmey
About the Hotel
Hotel Cailler & Bains De La Gruyere is situated in the picturesque village of Charmey, Switzerland, nestled in the prealps of Fribourg. The hotel features a thermal center spanning 5 m², known for its mineral-rich waters and diverse spa facilities. Visitors can enjoy a warm atmosphere paired with sophisticated comfort and a rich historical background related to Gruyère cheese production.
Location
Charmey is located approximately 90 minutes from Geneva and 45 minutes from Bern, making it accessible for travelers. Nearby attractions include the museum of Charmey and Gruyères Castle, with outdoor activities available through local adventure parks and ski areas.
Rooms
The hotel offers 63 accommodations, including standard rooms, junior suites, and family suites. Each room showcases wooden furniture and modern amenities, creating a cozy and inviting environment. Special features include luxury options like a Jacuzzi and breathtaking mountain views from select rooms.
Eat & Drink
Dining at Hotel Cailler includes two main restaurants, providing Swiss and international cuisine crafted from seasonal ingredients. The fine dining establishment, Quatre Saisons, emphasizes creativity and quality, while Le Bistrot offers a varied menu catering to diverse dietary preferences.
Leisure & Business
The thermal center features two large mineral water pools heated to 34°C, along with a sauna, hammam, and multiple treatment rooms. Business travelers can utilize one of the eight available meeting rooms, suitable for conferences of up to 300 people, all equipped with modern technology.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Locker room
- Ski storage
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Ski school
- Hiking
- Cycling
- Billiard tables
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
- Children's menu
- Children's play area
- Game room
Spa & Leisure
- Beach umbrellas
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Turkish bath
- Steam room
- Jacuzzi
- Massage
- Hot spring bath
- Open-air bath
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
Upon checking in shortly after 4 pm, the rooms were very carefully equipped and prepared, complete with bathrobes and slippers, ideal for easy access to the spa connected via an underground passage. However, the service, while not bad, could benefit from more investment in facilities. The location was already perfect, offering an idyllic Swiss village experience and convenient access to Les Bains de la Gruyère and surrounding attractions. The dining options were varied and generous, resembling a standard Novotel buffet, and included in the room rate. Overall, the facilities were satisfactory but could use improvement.
I had a mixed experience at the hotel. The rooms, though charming, were not the most practical, especially for the event when it was full. The delivery truck stopping below our room each morning was quite disruptive. On the bright side, the sponsored coffee was a nice touch, but charging extra for in-room coffee could have been included in the room price.
My stay at the hotel was a wonderful experience overall. The rooms were perfect, very clean, comfortable, and welcoming. The service was exceptional, with the staff being nice and helpful. The location was ideal for accessing the Gruyère spa, and the dining was simply amazing with fresh local products. However, I found the hallway and entrance area a bit disappointing in terms of attractiveness. The facilities were top-notch, making my stay even more enjoyable.
My stay at the hotel was fantastic! The family suite was amazing, with children's bathrobes and a special welcome kit for the little one. However, being on the first floor facing north meant some noise from the delivery trucks below. The location in Fribourg provided an idyllic Swiss village experience, perfect for exploring nearby villages and the Gruyère spa. The dining experience was excellent, especially the weekend buffet.
My stay at the hotel was pleasant overall. The rooms offered great views of the Swiss/Fribourg Alps and were comfortable with nice wooden decor, even though they could use a little reorganization. The service was kind and professional, making it easy to access the spa area. The location was ideal for exploring the surrounding villages and thermal baths, but some areas needed renewal. The dining experience was delightful, offering a variety of options that kept me satisfied, including the delicious Gruyere double creme and meringue. The facilities were satisfactory with some areas for improvement.
The hotel offers well-equipped rooms, perfect for accessing the spa linked through an underground passage. The service is very friendly and professional, catering even to our infant son. The location is ideal for relaxing spa experiences and exploring surrounding villages, although the entrance may not be appealing. The dining experience is good with excellent starters and desserts, though the buffet could be improved. The facilities are well-maintained, making for a pleasant stay overall.
My stay at the hotel was a mix of positives and negatives. The rooms, although not very spacious and ready only by 4 pm, were clean and had a coffee option. The location had its charm as a Swiss village experience but felt outdated in some areas. The service was excellent, even though mainly in French. The dining experience, advertised as copious, delivered fresh local products but seemed rushed at times.
I had a mix of experiences at the hotel. The rooms were an average size for Europe, clean, and comfortable, but being on the first floor facing north was a disappointment. One of us even had to crawl to the bed because of the charming but impractical mansard.
I had a pleasant stay at the hotel. The rooms were nice and modern, although a bit pricey and not available until 4 pm, but they still had a touch of local charm. The service was extremely nice and dedicated, despite showing some signs of aging. The location was not the best due to the draft in the entrance, but it was ideal for accessing the Gruyère spa. The dining experience was good, with fresh and varied options, and the facilities were satisfactory.
My stay at the hotel was a mix of good and not-so-good experiences. The rooms were surprisingly quiet, despite the hotel being full for the event, but my room was located in the 'wrong' side of the hotel. On the bright side, I enjoyed a few francs of sponsored coffee. The service had its ups and downs; some staff members were not particularly helpful or kind, while others, like the waiter, were professional and polite. The location, although not attractive to sit in the hallway and in the draft of the entrance to the hotel, was ideal for access to the Gruyère spa and provided an idyllic experience in a quintessential Swiss village. Dining was simply amazing with fresh local products during breakfast. Overall, my visit was complete with renovated rooms and access to the Gruyère spa.
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